7.4 Storage Tank Hot Water Heaters

7.4 Storage Tank Hot Water Heaters

The most common type of water heaters use a storage tank type.  If you have this type of hot water heater, it is often found in the basement or tucked away in a closet.  This about how silly it is to keep your hot water tank in the basement, where it usually coldest in the home.  This means the hot water heater has to work harder to heat up the water.  Traditionally, they were located in the basement in case of leak, for easy clean up. 

Storage or tank-type water heaters are relatively simple devices and by far the most common type of residential water heater used in the United States. They range in size from 20 to 80 gallons, and can be fueled by electricity, natural gas, propane, or oil.

Parts of an Electric Hot Water Heater

Diagram of a water heater with numbered components including valves, anode, elements, and thermostats.
Electric Hot Water Heater
Text description of the Electric Hot Water Heater image.

The image is a labeled diagram of a vertical cylindrical water heater with various components numbered and listed. The main body of the heater is shown in a cross-sectional view, revealing the internal parts. The outer shell is gray, with the top and bottom ends colored in blue. On top, component 1 is the cold water valve, and component 3 is the temperature and pressure relief valve. Component 2, labeled as the electric supply, is depicted with wires entering from above. Component 4 is the overflow pipe extending to the side. A vertical yellow pipe inside the cylinder represents component 5, the anti-corrosion anode. Another vertical pipe, component 6, labeled as the dip tube, runs alongside it. Two red rectangular zones within the heater represent the upper and lower heating elements, components 7 and 8, respectively. Component 9, the drain valve, is located near the bottom right side of the heater. Components 10 and 11, the upper and lower thermostats, are indicated on the side next to the heating elements.

Transcribed Text:

  1. Cold Water Valve
  2. Electric Supply
  3. Temperature and pressure relief valve
  4. Overflow pipe
  5. Anti-corrosion anode
  6. Dip tube
  7. Upper Element
  8. Lower Element
  9. Drain valve
  10. Upper thermostat
  11. Lower thermostat
Credit: © Penn State is licensed under CC BY-NC-SA 4.0

Parts of a Gas Hot Water Heater

Diagram of a water heater with labeled components including flue, cold water valve, dip tube, temperature and pressure relief valve, and burner.
Gas Hot Water Heater
Text description of the Gas Hot Water Heater image.

The image is a labeled diagram of a water heater, illustrating various parts and their functions. The heater is depicted in a vertical cutaway view, showing interior and exterior components. At the top, an outlet to the chimney is connected to a flue, allowing exhaust gases to escape. A cold water valve is situated at the top left, feeding into the dip tube which runs vertically along the side. Below the flue is a draft-diverter. The body of the heater contains a temperature and pressure relief valve and an overflow pipe, positioned on the left. Inside, an anti-corrosion anode runs along the vertical length. On the right, externally mounted, is an on/off pilot, shutoff valve, temperature control, and gas supply line leading to the burner at the base. A drain valve is also placed towards the bottom right. The thermocouple and air shutter are positioned near the burner to regulate gas flow and ensure safe operation.

Transcribed Text:

  1. Outlet to chimney
  2. Flue
  3. Cold water valve
  4. Draft-diverter
  5. Temperature and pressure relief valve
  6. Overflow pipe
  7. Anti-Corrosion anode
  8. Dip tube
  9. On/Off pilot
  10. Shutoff valve
  11. Temperature control
  12. Gas supply
  13. Drain valve
  14. Thermocouple
  15. Burner
  16. Air shutter
Credit: © Penn State is licensed under CC BY-NC-SA 4.0

How a Gas Hot Water Heater Works

When you turn on a hot water faucet or use hot water in a dishwasher or clothes washer, water pipes draw hot water from the tank. To replace that hot water, cold water enters the bottom of the tank, ensuring that the tank is always full. Depending on the type of fuel that is used, either electrical heating elements or a natural gas burner is used to heat the water.

Please watch just the first two minutes of the following video about gas hot water heaters.

How Do Gas Hot Water Heaters Work? (8:18)

How Does a Gas Hot Water Heater Work?
Transcript: How Does a Gas Hot Water Heater Work? (8:18)

Hi, I'm Vance and welcome to Repair and Replace.

Your water heater works hard to give you a steady supply of hot water.

In this episode we'll learn how gas water heaters work and then we'll look at some of the differences between standing pilot and power vent models.

Lets begin.

How it Works

A standard water heater burns gas to heat the water stored inside the insulated tank. When hot water is used, cold water enters through a dip tube and fills the bottom of the tank. The gas control valve uses a built in thermostat to monitor the water temperature. When the thermostat senses the cold water, it opens up the main gas valve. Air is drawn from below the tank and mixes with the gas. The main burner ignites, and the exhaust fumes rise up through the flue vent. The burner continues to heat the water until the set temperature is reached.

Protection

The temperature and pressure relief valve is by far the most important safety device in water heaters. If the pressure or temperature inside the tank gets to high, the relief valve will open and release water, preventing the tank from exploding. Additionally every water heater has a drain valve at the bottom which can be used to flush the tank of sediment. If too much sediment builds up it will act as an insulator reducing the efficiency. This is why its best to flush the tank once a year during regular maintenance. Regardless of the type, all water heaters need protection against corrosion and rust. The tank is coated with a thin glass lining but it doesn't always cover 100% of the tank. Also the glass can become cracked, exposing more of the tank walls. On the top of the tank sits the anode rod. Like a lighting rod the anode attracts the corrosive elements in the water, sacrificing itself to protect the tank. If the anode dissolves completely, or if the rod is completly incased in calcium, then the corrosive elements will start attacking the exposed metal. Most anode rods will last 4 - 6 years, but this depends on the pH and purity of the water. This is why its best to check the anode rod during regular maintenance. All water heaters have a relief valve, drain valve and an anode rod, but ignition and venting is different in Standing Pilot, and power vent models

Standing Pilot Water Heaters

Older homes will generally have a standing pilot water heater, with an atmospheric vent. They use a small pilot flame that burns continuously, igniting the main burner when heat is needed. This is the standard design that has been used for decades and is easily identified by the metal exhaust pipe. Since its the pressure from combustion that pushes the exhaust upwards, these heaters must be vented vertically. Any restriction in the airflow might cause backdrafting, which can extinguish the pilot flame. These tanks are generally replaced with newer standing pilot models, since connecting to the existing vents keeps replacement costs low. Standing pilot water heaters will either use a conventional or an electronic gas valve.

Conventional Gas Valves

Conventional gas valves are powered by a thermocouple. The thermocouple sits in the pilot flame, and generates a small amount of electricity when heated. About 20 - 30 millivolts. This produces enough electricity to power the gas valve. The thermocouple also acts as a safety switch. If the pilot light goes out, then the thermocouple will cool down, the voltage will drop and the gas valve will shut off. This prevents unburnt gas from being released into your home.

Electronic Gas Valves

Electronic valves require more power as they have additional circuitry and diagnostics. These valves are powered by a thermopile, which is a pile of thermocouples bundled together. When heated by the pilot flame thermopiles generate around 600 - 750 millivolts. Electronic valves will also flash an error code when something goes wrong. And these are often listed on the valve.

Common Problems

Now if the pilot isn't staying lit, then it's most likely a problem with the thermocouple or thermopile. Alternatively it could be an issue with the thermal cutoff switch. The thermal switch protects against overheating. If the temperature in the combustion chamber gets too high, the thermal switch will shut off the gas valve. The thermocouple, thermopile and thermal switch can all be tested. You can learn more in the troubleshooting videos linked in the description.

Power Vent Water Heaters

Unlike standing pilot heaters, power vent models don't rely on atmospheric pressure. Instead they use a draft inducer blower to push the exhaust through the vent. This makes them useful in newly constructed homes as they can be placed virtually anywhere. When the thermostat detects cold water, the draft inducer pulls fresh air into the burner. The pressure switch then verifies that there's enough airflow for combustion. Next the hot surface ignitor heats up and ignites the burner. The flame sensor monitors the burner to confirm that there is a flame. The burner runs until the water in the tank reaches the set temperature. After the burner shuts off, the inducer will stay on for several minutes to purge the system of exhaust gases.

Common Problems

Power vent water heaters are similar to high efficiency furnaces. If any one of the safety switches trips or is faulty, then the water heater will shut down. It will attempt ignition several times before going into a hard lockout. The water heater will use flashing lights as codes to describe the source of the error. It's best to check your manual to see what these codes mean. You can learn more in the videos linked in the description. Hopefully this has given you a better understanding of how water heaters work. For more troubleshooting on water heaters, furnaces and appliances then subscribe to our channel. And if you need help, you can call or visit an AMRE location to talk with our knowledgeable staff. Thanks for watching.

Credit:How Do Gas Hot Water Heaters Work?  AMRE Supply. YouTube. Accessed June 5, 2026

Electric water heaters are generally less expensive to install (purchase price) than gas-fired types because they don't require gas lines and vents to let the combustion products out of the house. 

Storage tank-type water heaters raise and maintain the water temperature to the temperature setting on the tank (usually between 120°–140°F). Because the water is constantly heated and kept ready for use in the tank, heat energy can be lost even when no faucet is on. This is called standby heat loss. These standby losses represent 10 to 20 percent of a household's annual water heating costs. Newer, more energy-efficient storage models can significantly reduce the amount of standby heat loss, making them much less expensive to operate.

Advantages and Disadvantages of Tank Water Heaters 

Advantages and Disadvantages of Tank Water Heaters
AdvantagesDisadvantages
  • Cheapest hot water heater on the market. 
  • Easy to install 
  • Can be run on a variety of fuels (electric, gas, propane, fuel oil) depending on the need. 
  • Highest operational costs of all water heaters 
  • High stand by losses as water is constantly being reheated while in tank.  High energy use even when not in use.

To Learn More

How to Maintain an Electric Water Heater (4:46)

How to Maintain an Electric Water Heater | This Old House
Transcript: How to Maintain an Electric Water Heater (4:46)

Intro

[Music]

[Kevin O'Connor] Did you know that 40% of households make their hot water using electricity?

[Richard Trethewey] Really? I thought it was 41.

[Kevin] All right, I rounded.

[Richard] Well, it makes good sense. In many parts of this country, electricity is the most cost effective way to make hot water. Many people don't have a choice of gas or oil, and sometimes you just can't get the flu products up and out of the building into the chimney or outside. 

[Kevin] So an electric water heater is not going to have a flu coming up out through the center. 

[Richard] You can put it just about anywhere.

[Kevin] Okay.

[Richard] So I thought today we' do a little Anatomy lesson.

[Kevin] I love your cutaways.

[Richard] Now this is a unit came back from a recent project. Electric water he like this is a glass lined steel tank.

[Kevin] And that glass lining helps preserve this tank from rusting.

[Richard] And keep it from rusting. Okay, cold water comes into the tank through the top right here, but it goes inside of this dip tube and introduces itself into the bottom of the tank. 

[Kevin] And the hot water naturally wants to be up here in the top half of the tank.

[Richard] That's right, and that's where it leaves the tank, right through this tapping right here, and goes out to the faucets.

[Kevin] Gotcha.

[Richard] Okay, now inside the tank there's also this Rod. This is called an anode rod.

[Kevin] Remember you telling us about this. This also helps preserve the tank because this wants to corrode before the glass line.

[Richard] Very good. That's a sacrificial anod Rod. Now electricity comes in here, 220 volts comes down into this point right here, and now it comes down and either goes to one of two elements.

[Kevin] So these elements are actually what makes the water hot?

[Richard] That's right. There's one at the top and one right down here at the bottom.

[Kevin] Okay.

[Richard] Okay. So what brings these units on is a thing called a thermostat, and it sits right here. And let me show you what it looks like close up. This this thing sits and touches the wall of that steel tank. 

[Kevin] You're actually reading the temperature of the inside.

[Richard] So you set it for about 125. You don't want to go much higher. You don't want to scald anybody.

[Kevin] Gotcha.

[Richard] Okay, now when it says I need to heat up the tank, it sends voltage, 110 volts, to each of these wires to this element right here. Now always the first element to come on is the top element. 

[Kevin] Yup.

[Richard] It will do what it can, and once that's satisfied, you'll now bring on the lower one.

[Kevin] Okay, so good Anatomy lesson. What typical problems can I expect with an electric water heater? 

[Richard] People complain about no hot water, don't they? Don't overlook the obvious. It could be that there's no power coming from the electrical circuit panel.

[Kevin] Mhm.

[Richard] But if you prove that you are getting power into the water heat and you still don't have either element on, I would look at this. Right above the thermostat is a thing called an ECO, an emergency cut off right here, and so this is designed to act as a safety.

[Kevin] Yeah.

[Richard] That you set this for 125, and if this ever didn't work and you kept on heating up the water, this would feel the temperature. Once it got to 170, it would pop this button out and knock out both the elements. Can only get it on by resetting right here.

[Kevin] So you're saying if both elements are out, that's what would cause no hot water. What if one element were out?

[Richard] Well, you're going to have one of two symptoms. You're either going to have lukewarm hot water, you're just getting it's just not enough, and that means one of the elements is out. Or you can have the complaint of I get plenty of hot water but not enough anymore, and that means it might just be that the lower element is out. The top one is only heat in the top, in this case 40 gallons. 

[Kevin] We go through that.

[Richard] That's right, and then it goes to cold.

[Kevin] Gotcha. Okay, so how do I determine which element is broken, and can I fix them?

[Richard] Well, you can't fix them, but you can test them, and you can replace them.

[Kevin] Okay.

[Richard] They make replaceable elements. There's a couple of choices. One is made out of copper, and one is made out of stainless steel.

[Kevin] Mhm.

[Richard] You can see this has one Loop right here. This one has one Loop but as much longer, and it actually is doubled back on itself. Now I prefer this one for two reasons. One is stainless steel, and the other is this larger surface series should make it last longer.

[Kevin] Okay, great. So how do we test it? Obviously here's an old busted up one. How do we know if this is working or not?

[Richard] If there was a lot of minerals on this element, you kept on putting voltage in here, it could make this element break, and that means there would be no continuity, no ability for current to travel through this element.

[Kevin] How do we know?

[Richard] So we're going to test it with this. This is a continuity tester, so we if the light comes on, it means that we're it's good, and that one is good.

[Kevin] Okay, so that's good.

[Richard] Okay, if I was in the field, I would want to make sure I turned off the electricity to the water heater first. Then I would want to disconnect the electrical wires.

[Kevin] So this thing I'm looking at right here is actually the back end of this element.

[Richard] Exactly, facing just like that.

[Kevin] Gotcha.

[Richard] Okay.

[Kevin] So we disconnect everything.

[Richard] So we'll test this one.

[Kevin] And again it's working. Let's say it wasn't.

[Richard] Okay. Well, they make a wrench, a socket wrench, that is made expressly for changing this element that fits on here.

[Kevin] Great.

[Richard] You would go counterclockwise. 

[Kevin] We obviously going to want to drain the tank once we get this.

[Richard] Yeah, you learn actually when the water shoots out, you know it was time, you were too late.

[Kevin] All right, let get that out. 

[Richard] That goes there. 

[Kevin] I'll work that. 

[Richard] That was a little dunky.

[Kevin] Yeah, that one's kind of beat up.

[Richard] All right, and the new one, one comes with a gasket as well. The other tip I will tell you is if you go to the trouble of draining the tank and putting in the new element, you should also put in a new thermostat and Eco at the same time.

[Kevin] Great, Richard. Now 40% of America knows what's going on in their basement.

[Richard] That's right.

Credit: How to Maintain an Electric Water Heater. This Old House. YouTube. Accessed June 5, 2026

 

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